At Daily vapes Online, customer satisfaction is important to us. We aim to provide quality products and a smooth ordering experience for every customer.
Due to the nature of disposable vape products, we generally do not accept returns or exchanges for change of mind purchases once orders have been processed or delivered.
However, if you experience an issue with your order, we encourage you to contact our support team and we will work with you to resolve the matter as quickly as possible.
Damaged, Incorrect, or Faulty Products
If you receive a product that is damaged, incorrect, or faulty upon arrival, please contact us within 24 hours of delivery with:
* Your order number
* A description of the issue
* Clear photos or videos showing the problem
Once reviewed, we may offer:
* A replacement product
* Store credit
* A partial or full refund where appropriate
Order Cancellations
Orders may only be cancelled before they have been processed or dispatched. Once an order has been prepared for delivery or shipment, cancellations may no longer be possible.
Delivery Issues
Customers are responsible for ensuring all delivery information provided at checkout is correct. We are not responsible for delays or failed deliveries caused by incorrect addresses or unavailable recipients.
Refund Processing
Approved refunds are processed back to the original payment method where possible. Processing times may vary depending on your payment provider or financial institution.
Contact Us
For any issues relating to your order, please contact our support team and we’ll do our best to assist you promptly.
Our streamlined checkout process eliminates hassle, letting you find, select, and purchase your favorite gear in seconds.
We use industry-leading encryption protocols to ensure your personal data and transactions remain 100% secure and protected.
Every order is processed rapidly in our warehouse and shipped using dependable carriers to ensure it arrives quickly and safely.
Our dedicated team of experts is available around the clock to answer questions, resolve issues, and guide your shopping experience.
Daily Vapes Online, vaping is our passion, not just our business. We started with a simple mission: to provide a safe, reliable, and premium online space for adults seeking high-quality alternatives to traditional smoking.
